Municipalities
You’re planning a change to your community. Understand the priorities, experiences and concerns behind the responses.
- Public consultations
- Budgets and community priorities
- Resident relationships
© BoulaiHome
Imagine connecting with your whole community.
A new policy. A neighbourhood project. A question that matters. Bring people into the conversation through multilingual surveys and voice feedback—and turn their responses into a complete analysis report, automatically.
“A sheltered stop would help.”Written response
“I need more time to board.”Voice response
COMMUNITY CONSULTATIONReport ready
Many perspectives.
One clearer picture.
Accessible transit · illustrative report
What people are telling you
Where needs differ
Findings, ready to sharePDF / DOCX
Illustrative responses and report
Partners and supporters
ICUBE · University of Toronto Mississauga
City of Sarajevo
Brock University · LINCWho is this for?
Let your community
guide your decision-making.
See what better engagement can make possible in your work.
Public agencies
You’re improving a program or service. Hear from the people who use it—and find out what stands in their way.
- Service access
- Program experiences
- Stakeholder consultations
Organizations
You have a question about your product, service or membership. Turn stakeholder feedback into a useful direction.
- Customer and member research
- Product feedback
- Surveying at scale
Different questions. More ways to listen.
Transportation plansCommunity prioritiesService accessBudget consultationsProduct experiencesMember feedback
How Boulai works
A conversation
that goes somewhere.
From a thoughtful question to useful insight and a visible response.
01Create
Start with your project.
Ask the next question.
Upload the documents behind your consultation. Boulai suggests a title, description, questions and sequence. Build answer-triggered follow-ups so each person can contribute relevant detail.
TRANSPORTATION CONSULTATION
How do you usually travel?
Transportation proposal.pdf
YOUR NEXT QUESTIONWhich service hours would make transit more useful to you?
Survey designInteractive illustration
02Engage
More ways
into the conversation.
Residents can respond in a supported language through text or voice. An education assistant answers project questions using your uploaded documents, helping people understand what they’re being asked.
Open or authenticated participation. Configurable anonymity.
PARTICIPATION, IN YOUR OWN WORDSWhat would make your
What would make your
daily journey easier?
Write your response. Or say it.
EnglishFrançaisEspañolУкраїнськаالعربيةاردو
Written & voice inputConceptual demonstration
03Understand
The survey closes.
The report is ready.
Follow sentiment and themes as responses arrive. At the deadline, Boulai automatically produces written findings and graphical analysis, including participation patterns, data gaps and suggested next steps.
Branded reports. PDF and DOCX exports. Response and demographic data.
AUTOMATED ANALYSIS REPORTSee the patterns.
See the patterns.
Find the priorities.
Graphical findingsSentiment, themes and response patterns
A fuller perspectiveDemographic analysis and participation gaps
Where to go nextScenario projections and suggested actions
Response to reportIllustrative report contents
04Close the loop
A local concern.
A visible response.
Give residents a place to report issues and follow progress. Boulai categorizes reports and consolidates duplicates. Your team can reply by email and update the issue’s status through resolution.
Resident dashboards also keep identified participation history and previous survey answers.
ISSUE REPORTING / RESIDENT EXPERIENCE
Streetlight on Oak Street
One issue, shared concernRelated resident reports consolidated
ReportedIn progress
Issue progress & repliesInteractive illustration
Applicable integrations
Bring Boulai into the tools your team already uses.
Azure SSO
Let your team sign in with their existing Microsoft work accounts.
Power BI reports
Bring engagement insights into your Power BI reports.
API integrations
Connect Boulai with your organization’s tools and workflows.
Website embeddings
Embed surveys on your website so people can participate where they already are.
A closer look at the capabilities
Survey sequencing and branching, adjustable deadlines, email and SMS notifications, social-media tags and CSV or Excel resident onboarding. Written and voice participation, document-grounded education and configurable anonymity. Automated sentiment, cross-question analysis, representative responses, geographic and demographic breakdowns where collected, data gaps, scenario projections, report regeneration and exports. Resident accounts can join multiple entities; issue reports support image attachments, location, urgency, duplicate consolidation, replies and status tracking.
Security & privacy
Public engagement.
Thoughtful safeguards.
Bring your community into the conversation with clear participation choices and access controls.
Regional hosting
Hosting options aligned with your data-residency requirements.
Protected information
Encryption in transit and at rest, with backups and activity logs.
Controlled access
Role-based administration and configurable participation settings.
No model training
Customer and participant data is not used to train models.
More ways to participateKeyboard navigationScreen-reader supportCaptioned videoMobile & desktop voice input
About Boulai
Better understanding
starts with connection.
We build tools that bring institutions and communities into a more useful conversation.
Get to know Boulai ↗What’s next for
your engagement?
Tell us what you want to make possible for your community.
Inquire about upcoming engagement features ↗Let’s connect
Bring your next question.
We’ll start there.
Explore a walkthrough, request pricing or discuss a four-week pilot around a real engagement.
A focused four-week pilotSurveying, multilingual participation and automated analytics—from your first questions to the final report.Moustafa El Dahhan
mdahhan@boulai.net
mdahhan@boulai.net
You lead your municipality’s engagement team.
Your city is making bus stops and transit stations more accessible. Before funding improvements, you need to know what would make the biggest difference—and where.
Every journey is different.
At the public meeting, familiar faces speak up. But what about the resident who struggles to reach the station, or the newcomer who cannot comfortably explain the problem in English?
Give more people a way in.
With Boulai, you open more ways to participate. Residents select the barriers they face, rate their experience and explain what needs to change in their preferred supported language, by text or voice. Someone who selects “difficulty boarding” receives follow-up questions about that experience.
Bring their needs into focus.
As feedback arrives, you see how needs differ across neighbourhoods and age groups, and where more outreach is needed. When the consultation closes, an automatic graphical report brings it together.
A more accessible journey
MULTIPLE CHOICE · TRY AN ANSWER
What makes your journey difficult?
YOUR FOLLOW-UP QUESTION
Which stops are hardest to board at?
EnglishFrançaisالعربيةText or voice
From individual journeys to a clearer planLocations · Age groups · Recurring barriers
Illustrative interaction · not a live survey
Working on something similar?
Let’s talk about your initiative ↗Which improvements matter most, and to whom?
You head into the planning meeting with a clearer answer.
You manage resident services at a housing agency.
Your team is reviewing the repair-request process. The instructions seem straightforward, yet residents keep telling you that getting help is frustrating. You need to understand where things go wrong.
Where does getting help get hard?
With Boulai, you invite tenants to walk you through their experience. They rate how easy it was to request a repair, select the obstacles they encountered and describe what happened in their own words, by text or voice.
The right next question.
A tenant who could not submit a request follows different questions from someone still waiting for a response. Multilingual participation helps you hear from residents your usual consultation may miss.
See where experiences differ.
The feedback reveals where experiences differ across buildings and resident groups. At the deadline, an automatic graphical report brings those patterns into focus.
A better repair experience
RATING · TRY A RESPONSE
How easy was it to request a repair?
Very difficultVery easy
IN YOUR OWN WORDS
What would have made the experience better?
Written responseVoice response
See where the process needs attentionService barriers · Buildings · Resident groups
Illustrative interaction · not a live survey
Working on something similar?
Let’s talk about your initiative ↗Where should we change the process first?
You can now take a specific question to your team.
You lead strategy for a national membership organization.
You’re shaping the next three-year plan. Your members span regions, industries and languages—and everyone seems to want something different.
Go beyond the familiar voices.
The most active members make their priorities clear. You need to hear from the rest, too, and make sense of what they share.
Make room for different perspectives.
With Boulai, you build a consultation around the decisions ahead. Members choose their priorities, rate existing programs, describe the organization’s future in one word and explain what they would change. Follow-up questions explore the issues relevant to them, with multilingual and voice options making participation more flexible.
Bring the priorities together.
As responses arrive, shared priorities and differences between member groups become visible. When the consultation closes, an automatic graphical report brings the findings together for your planning session.
Your next three years
ONE-WORD ANSWER · TRY IT
In one word, what should our future stand for?
OpportunityConnectionGrowthInclusionSupport
Example words for illustrationChoose prioritiesRate programsExplain why
Bring more perspectives into the planShared priorities · Group differences · Themes
Illustrative interaction · not a live survey
Working on something similar?
Let’s talk about your initiative ↗What should our next strategy put first—and why?
You enter the room ready to answer.
Better connected.
Better understood.
Boulai brings institutions and communities into a more useful conversation. Our work starts with a simple idea: the people affected by a decision have something valuable to contribute.
Why Boulai
Participation should
lead to understanding.
A survey creates an opportunity to listen. Boulai connects that opportunity to thoughtful questions, more ways to respond and automatic analysis that makes the feedback easier to use.
We serve municipal teams, public agencies and organizations with a shared need to understand their communities.
Ask with context.
Make participation practical.
Bring the findings together.
Connect with the team
Start with the work
you want to do.
Tell us about the people you need to hear from, the question you’re exploring and the engagement you have in mind.